Review Detail

 
JM Bullion
Gold Dealers

"Insured" doesn't mean Insured

Reviewed by Dale Kern | January 10, 2017

Shipping… buyer beware.

I ordered a tube of these rounds in November. While other orders I have received have been good, and delivered in a timely manner, be VERY careful about the amount, where, and how you have them delivered.

I ordered a tube of 20 rounds which never arrived. I inquired and JM opened an investigation with the USPS. After some work I was able to demonstrate the order was never delivered to me, and that most likely it was a shady mail carrier.

After a few emails, JM stopped responding to me. They send out a “Norton Insurance” warm-and-fuzzy email but do not really insure deliveries of this size and I guess I am flat out of luck.

Customer's Experience

Did You Receive What You Ordered?
No
Would You Purchase From This Dealer Again?
No
Shipping… buyer beware.

I ordered a tube of these rounds in November. While other orders I have received have been good, and delivered in a timely manner, be VERY careful about the amount, where, and how you have them delivered.

I ordered a tube of 20 rounds which never arrived. I inquired and JM opened an investigation with the USPS. After some work I was able to demonstrate the order was never delivered to me, and that most likely it was a shady mail carrier.

After a few emails, JM stopped responding to me. They send out a “Norton Insurance” warm-and-fuzzy email but do not really insure deliveries of this size and I guess I am flat out of luck.
Overall rating 
 
1.7
Shipping Time 
 
3.0
Customer Service 
 
1.0
Buying Experience 
 
1.0
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