Slow to respond when you want to sell back
When you want to buy, they give great fast service. But, when you want to sell back, they are very slow to responding to emails or phone messages. I have sold back some gold bars in the past, and it took them a couple of weeks to reply to me. I am wanting to sell back some more gold bars, sent them three emails and left one phone message. They have yet to reply as the price of gold drops.
May 13, 2018