Review Detail
Our "Go To"
My wife and I have made several purchases with Provident and have been pleased overall. Because of the live pricing, a knowledgeable investor can save a small bit of money.
We typically pay by chexk, so the shipping process can be a bit long. We have always received our metals and they have always looked great.
The only issue that either of us has ever had was when we purchased several coins that soon ran out of stock in the same order as others that remained in stock. After two weeks, I called to inquire about the status of our order and was told that the entire package had been held until the out of stock coins were back in stock. When I asked the woman what my choices were, she offered to send the in stock items separately. We received the items quickly after that and our experience was relatively positive. A bit more communication would have been nice, but the issue was resolved.
Provident is our go to precious metals dealer.
Customer's Experience
We typically pay by chexk, so the shipping process can be a bit long. We have always received our metals and they have always looked great.
The only issue that either of us has ever had was when we purchased several coins that soon ran out of stock in the same order as others that remained in stock. After two weeks, I called to inquire about the status of our order and was told that the entire package had been held until the out of stock coins were back in stock. When I asked the woman what my choices were, she offered to send the in stock items separately. We received the items quickly after that and our experience was relatively positive. A bit more communication would have been nice, but the issue was resolved.
Provident is our go to precious metals dealer.
| Overall rating | 4.3 | |
| Shipping Time | 3.0 | |
| Customer Service | 5.0 | |
| Buying Experience | 5.0 |
