Review Detail
Ones flaw is anothers forte...
Reviewed by
Jose |
February 13, 2012
I have ordered precious metals only a few times. All but once with Provident Precious Metals & what a huge difference. I was so shocked at how bad the customer service was from this other company who I shall not name. There solution to a minor mistake (on their end) was to issue me an ultimatum with complete disregard for my schedule. Needless to say I avoided their solution, canceled my order, & returned to where my new found joy of purchasing metals. Provident Precious Metals has delivered nothing but top quality product & top-notch service. I am looking forward to a long business relationship.
Customer's Experience
Did You Receive What You Ordered?
Would You Purchase From This Dealer Again?
I have ordered precious metals only a few times. All but once with Provident Precious Metals & what a huge difference. I was so shocked at how bad the customer service was from this other company who I shall not name. There solution to a minor mistake (on their end) was to issue me an ultimatum with complete disregard for my schedule. Needless to say I avoided their solution, canceled my order, & returned to where my new found joy of purchasing metals. Provident Precious Metals has delivered nothing but top quality product & top-notch service. I am looking forward to a long business relationship.
Overall rating | 5.0 | |
Shipping Time | 5.0 | |
Customer Service | 5.0 | |
Buying Experience | 5.0 |
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