Review Detail

 
Provident Metals
Gold Dealers

FIVE STARS

Reviewed by Pat | February 27, 2012

I have ordered at least ten times from Provident Metals and have never had a problem. I almost always pay by personal check so the shipping time is longer but that is CLEARLY explained on their website. The customer service rep I spoke to once when I had a problem was polite and professional and fixed my problem. I'm very happy with their service and will continue to use them.

Customer's Experience

Did You Receive What You Ordered?
Yes
Would You Purchase From This Dealer Again?
Yes
I have ordered at least ten times from Provident Metals and have never had a problem. I almost always pay by personal check so the shipping time is longer but that is CLEARLY explained on their website. The customer service rep I spoke to once when I had a problem was polite and professional and fixed my problem. I'm very happy with their service and will continue to use them.
Overall rating 
 
5.0
Shipping Time 
 
5.0
Customer Service 
 
5.0
Buying Experience 
 
5.0
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