Review Detail
Don't let one Phone Rep ruin the whole experience.
Usually the shipping is pretty fast, except for this time. The products and shipping prices are incredible. The reason they ruined my experience was because of a rep named Shana. (or something similar.) She called at home to harass me about facebook posts. I don't need that. I'm the customer. If I did that at my job, I wouldn't have my job. Instead of explaining how they are working to better the shipping times, she pretty much told me to just deal with it. Most others seem to be very helpful and never had a problem before. Hopefully you don't get her when you call, or that she doesn't call to bother you at home. Don't let one person ruin the company as a whole. I may buy from them again. If this had been my first experience I definitely wouldn't, however.
Customer's Experience
Overall rating | 4.0 | |
Shipping Time | 4.0 | |
Customer Service | 3.0 | |
Buying Experience | 5.0 |